Resume Check - Bad experince

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I want to cancell i want them to stop charging my bank every month i didnt even know they were charging me for almost a year.how can i contact them i dont even have there number and my account not workin i want this to resolved a soon as posible.

Product or Service Mentioned: Resume Check Resume Writing.

Resume Check in Sweetwater, Tennessee - Resume now has been been taking money off of my debt card for the last (4) months in the amount of $39.80 and i am demanding the company to repay back to my account all monies that has been taken from

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my wife went to this web site in search of just how to write a resume. and was told that the service was (free) and after requesting a free sample resume at the end of the session it ask for a credit card number.

code, expiration date, in order to process the resume, and that it will be no charge off the card. and have all of my bank statements to prove it that the company is still getting monies off of my account, and I am asking resume now to please return to my debt card every penny that you have taken from me.

Reason of review: Problems with payment.

Resume Check in Toronto, Ontario - Cheated my bank account

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i paid them for their service ,of 1.45 for using their template to set up a resume.on april 6. 2016 then they removed 50.00 from the acount on april 21.2016 i call in on the 30 to find out what was going on as the bank suggested i should do.so done i receive an email may 2 .2016 stating they are not refunding 38.70.WHAT A RIP OFF.WHAT KIND OF COMPANY IS THIS HOW COME THEY DIDNT SEND ME AN ALERT EMAIL OR A NOFIFICATION TO ME STATING THAT IF I DIDNT COMPLY WITH WHAT THEY WANTED I WILL GET CHARGE INSTEAD THEY PROCEEDED TO BECOME MORE AGGRESSIVE ANENTER THE ACCESSABLE ACCOUNT AND HELP THEMSELVES TO A MONEY AMOUNT.,NOW I HAVE TO PAY THE BANK THIS MONEY BACK FOR NOTHING ,BECAUSE IT WAS STOLEN FROM ME

Product or Service Mentioned: Resume Check Resume Writing.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: How they do their business.

  • Realics

Comments

LiveCareerUS
#1154385

Greetings Anonymous,

We are very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase.

The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed in providing our customer with a great customer care and once again we apologize for any inconvenience that you experience while using the service.

We take all feedback in a serious manner. This while be forwarded to our Marketing Team.

You can contact us directly at customerservice@resumecheck.com if you need assistance on any concern you may have regarding your account. Looking forward to helping you achieve a timely resolution.

Best Regards

Anna Resume Check

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